Application of checklist nursing processes of admission and discharge to excellence in nursing service
ZHENG Shuijie1, ZHAO Yong2, CHEN Xinhua3
1. Department of Otorhinolaryngology, Head and Neck Surgery, People's Hospital of Kaixian County, Municipality of Chongqing,Chongqing 405400, China; 2. Department of Radiology, People's Hospital of Kaixian County, Municipality of Chongqing,Chongqing 405400, China; 3. Department of Gastroenterology, General Hospital of Armed Police Force, Beijing 100039, China
Abstract：Objective To evaluate the applicability of checklist nursing processes of admission and discharge to excellence in nursing service in the Department of Otorhinolaryngology, Head and Neck Surgery. Methods Loopholes of nursing were found using the shadow management model.A “list of sacred moments”was made to refine the nursing standards for admission and discharge. The effect of adopting thse checklist nursing processes was compared between patients who had gone through these processes(implementation group) and patients who had not (control group). Results Patients of implementation group took less time to get admitted or discharged and were more satisfied than patients of control group. Conclusions The checklist nursing processes could standardize the behavior of nurses, optimize nursing processes,bring about template-based hospital care, and make nursing more efficient, which can effectively promote excellence in nursing service.
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2017, Vol. 28 
