Abstract: Through a longitudinal case study of Ding Talk, this paper analyzes the evolution process of digital enabling mechanism of the service-based digital platform for traditional organizations’ digital transformation. The study found that the formation of enabling mechanisms of the service-oriented digital platform follows the logic of “demand determination-business layout-enabling realization”. Meanwhile, the digital enabling mechanisms present an evolution of “collaborative enabling---ecological enabling---scenario enabling” through the development process. Based on the existing literature that the digital platform is capable of function-level enabling, this article reveals that the service-oriented digital platform can provide a full range of enabling to organizations through the digital enabling infrastructure at the organization-level, industry-level, as well as scene-levels. Our work contributes to digital enabling literature.

摘要： 本文通过对钉钉的纵向案例研究，剖析了服务型数字平台基于传统组织数字化转型的赋能机制的动态演化过程。研究发现，服务型数字平台赋能方式的形成遵循“需求确定—业务布局—赋能实现”的逻辑路线，在整个发展过程中，数字化赋能方式呈现“协同赋能—生态赋能—场景赋能”的动态演化规律。本文在已有文献认为数字平台可以在单一维度赋能的基础上，补充揭示了服务型数字平台通过在组织层、行业层、场景层的赋能基础设施布局，对群体组织进行全方位赋能的过程，从而贡献于数字化赋能的相关研究。