• 中国科学学与科技政策研究会
  • 中国科学院科技政策与管理科学研究所
  • 清华大学科学技术与社会研究中心
ISSN 1003-2053 CN 11-1805/G3

科学学研究 ›› 2016, Vol. 34 ›› Issue (7): 1103-1110.

• 技术创新与制度创新 • 上一篇    下一篇

制造服务化中价值主张创新会影响企业绩效吗——基于创业板上市公司的实证研究

江积海1,沈艳2   

  1. 1. 重庆大学经济与工商管理学院
    2. 重庆大学
  • 收稿日期:2015-09-15 修回日期:2016-01-12 出版日期:2016-07-15 发布日期:2016-07-22
  • 通讯作者: 沈艳
  • 基金资助:

    教育部人文社会科学研究项目资助

The Influence of Emotional Value Proposition Innovation on the Manufacturing Service Performance: Based on Chinese Growth Manufacturing Enterprise

  • Received:2015-09-15 Revised:2016-01-12 Online:2016-07-15 Published:2016-07-22

摘要: 制造服务化和服务产品化是制造型企业开展商业模式创新的新趋势。本文引入服务主导逻辑的新理论基础,尝试从用户价值主张考查商业模式创新的新视角,即重点细分功能型与情感型的价值主张,构建它们与服务化程度、制造型企业绩效的关系框架,探讨制造服务化中情感型价值主张创新对企业绩效的影响。同时,论文选取我国创业板上339家上市制造型企业为样本,通过文本挖掘和扎根理论方法,对样本企业的价值主张进行聚类,并建立联立方程模型实证检验三者间关系。研究表明:商业模式创新在制造服务化中起着正向的调节作用,即提供情感型价值主张会高于提供功能型价值主张的企业绩效,而服务化程度则与制造型企业绩效存在“U型”曲线关系。

Abstract: Servitization of manufacturing and service productization is a new trend to manufacturing enterprise’s business model innovation. This article introduces new theory of service dominant logic, from the perspective of the user's value proposition to measure business model innovation, like value proposition could be classified as functional and emotional value proposition, and analyses the theoretical framework of three, aiming to explore the relationship of business model innovation and manufacturing service performance. Meanwhile, this paper taking 339 manufacturing enterprise as the research object, divides the sample into two kinds of value proposition, and establish simultaneous equation model to empirically test triadic relation. This research shows that: business model innovation plays a role as adjustment to performance of servitization, provide emotional value proposition is higher than functional value proposition of enterprise performance, and the degree of servitization has a 'U' relationship with the performance of manufacturers.