• 中国科学学与科技政策研究会
  • 中国科学院科技政策与管理科学研究所
  • 清华大学科学技术与社会研究中心
ISSN 1003-2053 CN 11-1805/G3

科学学研究 ›› 2022, Vol. 40 ›› Issue (10): 1853-1863.

• 科技管理与知识管理 • 上一篇    下一篇

连续数字化转型背景下的数字化能力演化机理———基于资源编排视角

苏敬勤1,2,孙悦2,高昕2   

  1. 1.
    2. 大连理工大学经济管理学院
  • 收稿日期:2021-08-10 修回日期:2021-12-22 出版日期:2022-10-15 发布日期:2022-11-04
  • 通讯作者: 孙悦
  • 基金资助:
    新技术环境下的组织创新研究

The Evolution Mechanism of Digital Capability in Continuous Digital Transformation——A Resource Orchestration Perspective

  • Received:2021-08-10 Revised:2021-12-22 Online:2022-10-15 Published:2022-11-04

摘要: 随着数字技术日新月异发展,连续数字化转型成为一种重要现象。数字化能力作为数字化转型的先决条件,成为企业撬动转型发展的支点,但文献对数字化能力的前因及动态性缺乏充分的理论解释。针对飞贷2010-2019年的连续数字化转型实践,基于资源编排视角探索连续数字化转型背景下数字化能力的形成前因、效应机制和进阶路径。研究发现:(1)连续数字化转型背景下数字化能力呈现数智技术能力到技术复用能力的转变;(2)资源编排呈现集成式资源构建与自洽式资源协调到解耦式资源构建与外植式资源协调的转变;(3)集成式资源构建与自洽式资源协调分别发挥资源短时重构效应和创新迭代效应形成数智技术能力,解耦式资源构建与外植式资源协调分别发挥模块耦合效应和迁移外生效应形成技术复用能力。

Abstract: With the rapid development of digital technology, continuous digital transformation has become a new phenomenon in the practice field. Continuous digital transformation provides beneficial ideas for accelerated adaptive organizations to win sustainable competitive advantage. Digital capability, as the prerequisite of digital transformation, is vital for enterprises to achieve digital transformation. As an organizational capability, digital capability is the output of resource orchestration mechanism. In the context of the current complex and fast-changing continuous digital transformation, how to adopt appropriate resource orchestration actions to develop digital capability according to the changes of internal and external situations has not been answered by existing studies. This study explores the evolution mechanism of digital capability in the context of continuous digital transformation from the perspective of resource orchestration. Focus on the following research questions: How the digital capability evolves in the context of continuous digital transformation? How to build and develop digital capability through resource orchestration? This study adopts a longitudinal case study approach which is suitable to extend the existing theory and generate new theoretical insights. Given the research question, theoretical sampling is employed when selecting the sample, thus the CredEx Fintech which is a new technology-based venture with continuous digital transformation practice is selected as the sample. The data encoding method is utilised to analyze and theorize the data. The research results show that: (1) In the context of continuous digital transformation from product digitalization transformation to DT(Digital Technology) productization transformation, the digital capability evolves from intelligence technology capability to technology reuse capability. (2) Resource orchestration evolves from integrated resource construction and self-consistent resource coordination to decoupled resource construction and transferred resource coordination. (3) Integrated resource construction and self-consistent resource coordination exert short-term resource reconstruction effect and innovation iteration effect respectively to form intelligence technology capability, while decoupled resource construction and transferred resource coordination exert module coupling effect and migration exogenous effect respectively to form technology reuse capability. This study proposes a development process model of digital capability in the context of continuous digital transformation, and clarifies the antecedent, effect mechanism and advancement path of digital capability. Theoretical contributions are as follows. First, this study focuses on continuous digital transformation which is an important research situation, develops the process model based on “resource orchestration—effect mechanism—digital ability” to explain the dynamic evolution mechanism of the digital ability, bridging the gap in the research of antecedent and dynamics of digital capability. Second, the special attributes of the new digital resource create more research opportunity for the resource orchestration theory. This study discusses the evolution pattern of digital resource orchestration in the context of continuous digital transformation, which contributes to the new resource orchestration theory in digital economy. Third, the study builds up the research framework of “resource construction—resource coordination—capability building” to further clarify the internal relationship between resource and capability and discusses the generation and advancement mechanism of digital capability, which deepen the research taking the resource orchestration as capability output mechanism. Moreover, this study provides management enlightenment for how enterprises construct and develop digital capability in the digital economy era.