Studies in Science of Science ›› 2022, Vol. 40 ›› Issue (10): 1811-1820.

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Algorithmic Management and Creativity: Utopia or Pandora's Box? ——An integrated analysis framework

  

  • Received:2021-09-26 Revised:2022-05-09 Online:2022-10-15 Published:2022-11-04

算法管理与员工创造力的整合分析框架

马君,赵爽   

  1. 上海大学管理学院
  • 通讯作者: 赵爽
  • 基金资助:
    创新团队的领导时间统筹与员工同步配合的动态协同机制研究

Abstract: Emerging in a wave of algorithm is management organization in the digital economy realize the management and the development of high quality excellent choice, toppled the survival state of the organization in the past and the cognition to the traditional management mode, the combination algorithm is the management of the new model can give employees more creativity as a hot topic in academia and industry concern gradually.On the basis of systematically sorting out the related researches of algorithm management, the study first clarified the concept and connotation of algorithm management, and revealed the three major characteristics of organizational work design under the influence of algorithm management, such as automation, dehumanization and opacity.Secondly, from the perspective of job design, a dual-path model of the influence of algorithmic management on employee creativity is proposed based on the job demands-resource model. It is pointed out that algorithmic management can lead to two distinct paths, namely, the "slave path" of controlling employee motivation based on job requirements and then inhibiting creativity.And based on the work resources to stimulate intrinsic motivation of employees to promote the creativity of the "empowerment path";Finally, suggestions for future research in the field of algorithm management are put forward from three aspects: research method, research content and research situation.

摘要: 日益兴起的算法管理是组织在数字经济浪潮中实现管理升级和高质量发展的优良选择,颠覆了组织往日的生存状态和对传统管理模式的认知,这种结合算法的管理新模式能否赋予员工更多的创造力逐渐成为学术界和产业界关心的热门话题。研究在系统梳理算法管理相关研究的基础上,首先,明确了算法管理的概念内涵,揭示了算法管理影响下组织工作设计所呈现的自动化、去人性化以及不透明性的三大特征;其次,从工作设计视角出发,基于工作要求-资源模型提出了算法管理对员工创造力的双路径影响模型,指出算法管理会引发两条迥然相异的路径,即基于工作要求使员工动机受控进而抑制创造力的“奴役路径”,以及基于工作资源激发员工内在动机进而促进创造力的“赋能路径”;最后,从研究方法、研究内容与研究情境三个层面提出了对算法管理领域未来研究发展方向的建议。